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FAQ'S

FAQs

We are a market place and give multiple brand/sellers a platform to list their products. This is why you will see different prices for the same product.
At times, we're able to give you the chance to buy a much-wanted product before it is available in the maket. This is when we list the product for pre-order—so you can pre-booked and pay for it in advance. The product will be shipped by the brand/seller soon after the official launch/ stock availability.
You can cancel your order until the seller process it. To cancel your order, visit My Orders in the My Account section. However, please check for specific terms and conditions at the time of pre-ordering.
Please refer to the size guide provided; you can view size specifications and select the right product for you.
As the the inventory is refreshed at intervals, we would suggest that you add the product you want to purchase to your wish list and check in on it from time to time.
Standard Delivery:Delivered in 4-8 business days Express Delivery:Delivered in 1-4 business days The delivery options available to you will depend on your PIN code, as well as the product you choose to buy and the brand/seller\'s policies
Not at all. You can choose to have separate shipping and billing addresses. Our team will deliver the order to your shipping address.
When you enter your PIN code while placing your order, we will instantly be able to tell you if we can deliver to your location
Delivery charges, where applicable, will be added to your total at Checkou
Whether a brand/seller can ship to your area or not depends on the brand/seller’s capability to service your area through self or partner logistics networks, and legal restrictions, if any. brand/sellers may choose to not service certain areas based on their business policies or discretion.
The delivery time depends upon the availability of the product purchased, and the handling time for the brand/seller and logistics partner.
We don’t deliver internationally at the moment. Right now, you can place your orders from anywhere in the world as long as the shipping address is in India.
Unfortunately, at the moment we can’t ship different products in the same bag to separate addresses. We hope we can make this happen for you soon.
We always show you the estimated delivery date for all the items in your shopping bag. We advise you to place your order keeping in mind when they will be delivered, and if that works for you. Unfortunately, you can’t choose a specific date and time for delivery on Spares and Tools right now. But soon, maybe.
We offer a 7-day window within which to collect the product from the store; this starts from the date the product has been made available in-store.
The Cash on Delivery (COD) payment option is only available if the logistics partner delivering to your location offers the option. You can check if this payment option is available to you at Checkout. Please note that logistics companies also place limits on the amount you can pay through cash on delivery based on the destination, and your order could have exceeded this limit.
To place an order, please follow these steps: 1.Select the product you want to buy and check availability and delivery options at your preferred PIN code. 2.Add products to your bag and then click on the Buy Now button. 3.If this is the first time you are shopping with us, add a delivery address; if you have shopped with us before, select a saved address. 4.Use a preferred payment mode and confirm the order.
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