How do I manage my orders on Spares and Tools?
Our seller dashboard makes it very easy for you to manage your orders. There are three ways through which you can manage your orders-
- Once the order is placed, we will notify you regarding the confirmation of your order. You can then pack your product either with Spares and Tools packaging or any other brand packaging and mark it as ‘ready to dispatch’ within the given timeline. Our logistics partner will pick up the order and deliver it to the custome
- Under the Dropship model, the seller shall be solely responsible for packaging, delivery, installation (wherever applicable), re-packaging, uninstallation and reverse logistics of products either directly by the seller or through a third party appointed by the seller
- If you are using Fulfillment Program, your orders will be packed and shipped by Spares and Tools. If you wish to deliver your products on your own, you are required to pack and ship the products and confirm the same to the customer through your Spares and Tools Seller Account
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